Configuration Support

Go beyond with SHIPROW’s added support services.

Your Needs Are Unique

Custom Configuration

Free

Put us to the test with our 30-minute complimentary session on your Configuration Page to  begin maximizing your shipping strategy. This one’s on us, so you’ve got nothing to lose and everything to gain.

Consultation Session

Starting at $200

We understand that every business’s needs are personal. That’s why our specialists in all things shipping and e-commerce will tailor the exact solutions that you and your business require. You can go further, faster.

Full Configuration

Starting at $300

Shipping can be complex, but SHIPROW simplifies it. Our advanced engineering team will arrange the shipping configurations of your online store to produce the most streamline and reliable shipping strategy possible.

Priority Support

Starting at $400

SHIPROW has an array of extraordinary features which you can utilize fully with Priority Support. Our team is always here for both your simplest and most complex questions regarding shipping.

FAQs

Sign up for a 30-day trial where you’ll have all features of our Standard Plan available, free of charge, until you decide switch to a paid plan.

All platforms vary, instructions and other support will be accessible to you after signup. While some may require that you enable an application, others may require you to download and install the extension onto the platform itself.

Your account will be deactivated if you haven’t set up a payment method to continue on the Standard Plan or subscription to a different one. But don’t fret, you’ll still be able to login and re-enable your account for up to 30 days after inactivity and select a plan and payment method then.

That’s up to you. You can cancel whenever you’d like on all Standard Plans. Refunds are not available, but we’ll ensure your account remains live until your paid period has ended. Note that our Enterprise Contracts are written on an individual basis.

Unfortunately, not yet. But we’re working on it. Our supported platforms are encouraged to make the full functionality available because we believe all merchants should reap the benefits of SHIPROW’s impressive features.

Only the best of the best, plus our carrier partner index is growing: ABF™, Australia Post, Cerasis™, DHL, Echo® Global Logistics, Estes®, Fastway, FedEx®, FedEx Freight®, FedEx SmartPost®, GSO, Old Dominion®, Pitt Ohio, Primus, ReTrans Freight, R&L®, StarTrack, UPS®, UPS® Ground with Freight Pricing, UPS Access Point™, UPS Freight®, USPS®, Vitran Express® Canada, XPOLogistics®, YRC® Freight.

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Customer Service At It's Best
Best Shipping Software For Your E-Commerce Store

SHIPROW’s customer service team are really responsive, recommend options that actually fit your project’s needs.